Privacy and Security Policy of AVA Professional Support Services
AVA Professional Support Services believes you should know how personal information gathered on this Web site is used and shared. If you have unanswered questions after reading this policy, please contact us by one of the following methods:
e-mail -- privacy@avapss.net
letter -- AVA Professional Support Services
105 Farmhouse Drive, Exton, Pennsylvania 19341, USA
telephone -- 484-459-3496.
Please include your name and how a virtual assistant can reach you (e-mail address, mailing address, or phone number).
What personal information we gather and how we use this information
We collect only personal information that you choose to give us.
Because we are a virtual service provider for adult professionals, we do not knowingly accept information from children. If you are under 18 years old, please note that we require a parent’s consent for you to provide us with personal information.
The information you provide is only used to:
communicate with you regarding your virtual assistance needs
deliver the virtual work you have requested--either hard copy to your mailing address or electronic copy to your e-mail address
provide customer service
improve our Web site
comply with authorities during an investigation or in the process of protecting our Web site property.
How we protect your personal information
We use several highly rated security programs to protect our computers from unauthorized access. Your personal information is known only to those individuals within the company who need to contact you to provide the virtual assistance and newsletters you have requested. If you believe there is a problem, please contact us at one of the addresses above.
What personal information we share
AVA Professional Support Services does not share, rent, or sell your personal information. If you choose to be invoiced through PayPal, all information you provide while on the secure PayPal site is governed by PayPal's privacy and security policy.
How you can access your personal information
You can e-mail us or write us at the addresses above to request changes to your contact information. Each newsletter also includes an opt-out clause.
What other information we gather and how we use this information
Our Web server uses cookies or machine information to recognize each Web site visitor’s domain name and what pages are visited. This site traffic information helps us track the usefulness of our Web pages and make improvements. Our server collects no personal information about our site visitors.
Policy updates
This policy was updated on July 22, 2008.
As technology and our business changes, we will provide policy updates. Any change in how we use your personal information will be posted on our Web site as a privacy policy change so please check back in the future.