Answers to Your Virtual Assistance Questions
What is a virtual assistant?
A virtual assistant (VA) is a trained professional who offers ongoing support to you, the client, while not actually being present at your location.
How do I work with a VA?
You exchange ideas, instructions, and information through emails, phone contact, or delivery services including the US mail.
What advantages do I get by having a virtual assistant?
You look professional in print and on-line. You do what you love best instead of administration, business management, customer support, desktop publishing, correspondence, or wordsmithing. You save money as well as time. You no longer need to provide space, light and climate control, equipment, equipment training, and equipment maintenance. Employee benefits, time off, and employment taxes are not your responsibility.
How do I know if working with a virtual assistant from AVA Professional Support Services would fit my style? View our Code of Ethics.
What will a virtual assistant cost me?
Each new client receives a free project consultation.
Most of our clients are on retainer, but we offer you the choice of both monthly retainer and hourly
rates for virtual administrative assistance, office management, wordsmith services, and Web site management.
How can I avoid problems?
Clear communication and agreeing upon expectations prolong many relationships. This is also true in a client-VA business relationship.
Can I expect a VA to do everything I ask?
No, but we can make your professional or personal life easier by providing you with a variety of needed services.
Why would I hire a VA instead of a temp?
A VA is a small business owner who understands multiple aspects of business and can anticipate your needs. This enables your VA to be proactive on your behalf.